Knowledge Base

Get Expert Website Hosting

Choose website reliability and expertise with SiteGround!

Home / Email Support / Sending Email / I am getting "Rejected by the server because it does not allow relaying" error on my iPhone

I am getting "Rejected by the server because it does not allow relaying" error on my iPhone

Last update: Jul 03, 2025 1 min read

The error is present when the Outgoing SMTP server email settings (hostname, username, and password) aren’t properly configured on your device.


Get Ready-To-Use Email Prompts

Get Ready-To-Use Email Prompts

Download our free ChatGPT email prompt templates prepared by AI professionals. Try them out to create engaging and successful emails in no time.

Google reCAPTCHA used. Privacy Policy and Terms of Service apply

 

If you are a SiteGround customer, find your email settings in Site Tools > Email > Accounts > go to the kebab menu > Mail Configuration.

Next, access your iPhone and navigate to:

  • Settings > Mail.
  • Go to Account > Outgoing Mail Server and select SMTP.
  • Select your Primary Server.
  • Fill in the Outgoing server Host name, and your email address (e.g. john@yourdomain.com) as Username and place the email password accordingly.
  • Tap Done to save your changes.

Note: In case you don’t know your email password you can change it from your Site Tools > Email > Accounts > go to the kebab menu > Change Password.

Want to learn more about email and SMTP troubleshooting? Download our comprehensive ebook – it is all that you need to solve similar errors with ease!

Share this article