What is the difference between client and collaborator?

The Collaborator user receives access to your website’s control panel. For sites built with the SiteGround Website Builder and Ecommerce, collaborators receive access to the Site Admin. For sites built with your own code or third-party applications like WordPress, collaborators receive access to Site Tools. Collaborators do not receive access to your email management tool. Collaborators have their own SiteGround Client Area and do not log into yours. They can request support from SiteGround regarding your website or others. You can add collaborators when you wish to give access to developers, designers, or others to collaborate on your site.

The Client user receives white-label access to all sections of Site Tools for websites built with custom code or third-party applications. This option is available only on GoGeek and higher plans. Client users cannot request support from SiteGround. It is recommended to create “clients” if you are a reseller and wish to give your client access to the Site Tools without them seeing the SiteGround brand anywhere.